Privacy Policy

Welcome to Dewey's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deweyspizza.rest, place an order with us, or otherwise interact with our business. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

This Privacy Policy has been prepared in compliance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other relevant consumer protection statutes. We take your privacy seriously, and we are transparent about our data practices.

1. Who We Are

Dewey's Pizza is a food service business operating in the United States. For the purposes of this Privacy Policy, "Dewey's Pizza," "we," "us," or "our" refers to the operator of the website deweyspizza.rest and all associated services. Our primary point of contact for privacy-related matters is:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information provided above.

2. Information We Collect

We collect information about you in a variety of ways depending on how you interact with our website and services. The categories of information we collect include the following:

2.1 Personal Identification Information

When you place an order, create an account, subscribe to our newsletter, participate in a promotion, or contact us directly, we may collect personally identifiable information such as:

• Full name
• Email address
• Phone number
• Mailing address and delivery address
• Billing address
• Username and password (for account holders)
• Date of birth (where age verification is required)
• Any other information you voluntarily provide to us

2.2 Payment and Transaction Information

When you make a purchase through our website or in-store, we may collect financial information necessary to process your transaction. This includes:

• Credit or debit card numbers (processed and stored through secure third-party payment processors)
• Transaction history and order details
• Billing information associated with your payment method

Please note: We do not directly store full payment card numbers on our servers. All payment processing is handled by PCI-DSS-compliant third-party processors. We retain only the last four digits of your card number and transaction reference numbers for record-keeping purposes.

2.3 Usage Data and Online Activity

When you visit and interact with our website, we automatically collect certain technical information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system and device type
• Pages visited on our website and the order in which they were visited
• Time and date of your visit
• Time spent on individual pages
• Referring URL (the website that directed you to ours)
• Links clicked and features used
• Search terms entered on our site

2.4 Location Data

To provide delivery services and show you relevant local menu options, we may collect your general or precise geographic location. This includes:

• ZIP code or city entered during checkout
• Delivery address coordinates (derived from address entry)
• IP-based geolocation (approximate location)
• GPS data, if you grant permission through your mobile device

2.5 Communications Data

When you contact us via email, phone, or our website's contact form, we collect and retain the content of those communications, including any personal information you choose to include. This may include customer service inquiries, feedback, complaints, and any attachments you send us.

2.6 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your interactions with our website. For detailed information about our use of cookies, please refer to Section 8 of this policy.

2.7 Marketing Preferences

If you sign up for our promotional emails, loyalty programs, or marketing communications, we collect your preferences, opt-in and opt-out records, and engagement data such as email open rates and click-through rates.

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes. Specifically, we use your data to:

3.1 Provide and Fulfill Our Services

• Process and fulfill your food orders, both online and in-store
• Deliver products to your specified delivery address
• Send order confirmations, receipts, and delivery notifications
• Manage your account and maintain your order history
• Process payments and prevent fraudulent transactions
• Respond to your inquiries and resolve customer service issues

3.2 Improve Our Products and Services

• Analyze usage patterns and trends to improve website functionality
• Conduct internal research, analytics, and quality assurance testing
• Develop new menu items, features, and promotions based on customer feedback
• Understand how customers find and interact with our website
• Monitor and improve the performance, security, and reliability of our platform

3.3 Marketing and Promotional Communications

• Send promotional emails, special offers, and coupons (with your consent)
• Inform you of new menu items, seasonal promotions, or limited-time offers
• Administer contests, sweepstakes, and loyalty programs
• Personalize advertising and marketing content based on your preferences and past interactions
• Conduct targeted advertising on third-party platforms such as social media networks

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected].

3.4 Legal and Compliance Purposes

• Comply with applicable federal and state laws and regulations
• Enforce our Terms of Service and other legal agreements
• Protect the rights, safety, and property of Dewey's Pizza, our customers, and the public
• Respond to legal process, court orders, or government requests
• Prevent, detect, and investigate fraud, security breaches, and other illegal activities

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data with certain trusted partners and in specific circumstances as described below.

4.1 Service Providers and Business Partners

We engage third-party companies and individuals to perform services on our behalf. These service providers have access to your personal information only to the extent necessary to perform their services and are contractually obligated to protect your data. These service providers include:

• Payment processors – to securely handle financial transactions
• Delivery and logistics partners – to fulfill food delivery orders
• Cloud hosting and infrastructure providers – to host our website and databases
• Email and SMS marketing platforms – to deliver promotional communications
• Analytics providers (e.g., Google Analytics) – to understand website traffic and behavior
• Customer support software providers – to manage customer service interactions
• Fraud prevention and security services – to protect against unauthorized access

4.2 Business Transfers

In the event that Dewey's Pizza is involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding, your personal information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.

4.3 Legal Requirements and Law Enforcement

We may disclose your personal information where required to do so by law or in response to valid legal requests from public authorities, including:

• Compliance with a subpoena, court order, or other legal obligation
• Responding to a government agency investigation
• Protecting the safety of any individual or preventing imminent physical harm
• Detecting and preventing fraud, unauthorized use of our systems, or other illegal conduct
• Protecting our legal rights, property, or those of our users

4.4 Aggregate and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you. For example, we may share general demographic statistics or aggregate order trends with business partners, advertisers, or the public for marketing, research, or industry analysis purposes.

4.5 With Your Consent

We may share your personal information for purposes not described in this Privacy Policy with your express consent. You will be given the option to consent or decline at the time we request to share your information.

5. Data Security

The security of your personal information is extremely important to us. We implement a comprehensive set of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, use, alteration, and disclosure. Our security measures include:

5.1 Technical Safeguards

• SSL/TLS encryption for all data transmitted between your browser and our website
• Encrypted storage of sensitive data such as passwords using industry-standard hashing algorithms
• Firewalls, intrusion detection systems, and regular vulnerability scanning
• Two-factor authentication options for user accounts
• Secure, PCI-DSS-compliant payment processing infrastructure
• Regular software updates and security patching

5.2 Administrative Safeguards

• Access to personal data is limited to employees and contractors who need it to perform their job functions
• All personnel with access to personal data are trained in data privacy and security best practices
• Data processing agreements are in place with all third-party service providers
• Regular internal audits of data access logs and processing activities

5.3 Physical Safeguards

• Secure physical access controls to server and data center facilities
• Locking and secured storage for any physical records containing personal information
• Secure disposal of physical documents and devices containing personal data

In the event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable law, including the requirements of the FTC Act and applicable state breach notification laws.

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights regarding your personal information. We honor the following rights for all users, regardless of location, to the extent required by law:

6.1 Right to Know and Access

You have the right to request that we disclose to you the personal information we have collected about you. This includes:

• The categories of personal information collected
• The specific pieces of personal information we hold about you
• The categories of sources from which your information was collected
• The business purposes for collecting or sharing your information
• The categories of third parties with whom we share your information

6.2 Right to Correction

You have the right to request that we correct inaccurate personal information we hold about you. Upon receiving a verified request, we will use commercially reasonable efforts to correct the relevant information.

6.3 Right to Deletion

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us to:

• Complete transactions or provide services you have requested
• Detect security incidents or protect against fraud
• Comply with a legal obligation
• Exercise or defend legal claims
• Engage in certain public interest activities or research

6.4 Right to Data Portability

You have the right to request a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format. This allows you to transfer your data to another service if desired.

6.5 Right to Opt Out of Sale or Sharing

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information. We do not sell personal information in the traditional sense. However, our use of advertising technologies may constitute "sharing" under California law. California residents may submit an opt-out request by contacting us at [email protected].

6.6 Right to Limit Use of Sensitive Personal Information

Under the CPRA, California residents have the right to limit our use of sensitive personal information (such as precise geolocation, financial data, or health information) to only what is necessary to provide the services you request. To exercise this right, please contact us directly.

6.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you goods or services, charge you a different price, or provide a different level or quality of service because you exercised your rights under applicable privacy law.

6.8 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please submit a verifiable request to us by:

• Email: [email protected]
• Online: Visit deweyspizza.rest and use our Contact page

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and the extension period in writing. We may ask you to verify your identity before processing your request.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The following general retention principles apply:

When your personal information is no longer needed, we will securely delete, destroy, or anonymize it in accordance with our data retention and disposal policies.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and to collect information about how you use our site. Here is a brief overview of the types of cookies we use:

8.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., shopping cart functionality, session management). These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).
• Functional Cookies: Allow our website to remember your preferences, such as your saved delivery address or language settings.
• Marketing and Advertising Cookies: Used to deliver personalized advertisements and track the effectiveness of our marketing campaigns. These may be set by third-party advertising networks.

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, please be aware that disabling certain cookies may affect the functionality of our website. You can also opt out of interest-based advertising by visiting the Digital Advertising Alliance opt-out page or the Network Advertising Initiative opt-out tool.

For more detailed information about the specific cookies we use and how to manage your preferences, please refer to our full Cookie Policy available on our website.

9. Children's Privacy

Dewey's Pizza does not direct its services to minors, and our website is intended for use by adults only. We do not knowingly collect, use, or disclose personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a child under the age of 18 without verifiable parental consent, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information, please contact us immediately at [email protected] so that we can take appropriate action. This includes compliance with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verified parental consent.

10. International Data Transfers

Dewey's Pizza is based in the United States, and your personal information is collected and processed in the United States. Our servers and data processors are primarily located within the United States.

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where data protection laws may differ from those in your country of residence. By using our website and services from outside the United States, you acknowledge and consent to the transfer of your personal information to the United States for the purposes described in this Privacy Policy.

We take appropriate safeguards to ensure that any international transfers of personal data are handled in compliance with applicable law, including the use of standard contractual clauses where required.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Dewey's Pizza. This Privacy Policy does not apply to those third-party sites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We strongly encourage you to read the privacy policies of any third-party sites you visit.

Examples of third-party integrations that may be present on our site include social media sharing buttons (e.g., Facebook, Instagram), embedded maps (e.g., Google Maps), third-party payment gateways, and online ordering platforms. Each of these third parties may collect information about you independently of our Privacy Policy.

12. California Residents – Additional Rights Under CCPA/CPRA

If you are a resident of the State of California, you have additional rights under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). In addition to the rights described in Section 6 of this policy, California residents have the following additional protections:

• Right to Know – Specific Pieces of Information: You may request a list of the specific pieces of personal information we have collected about you over the past 12 months.
• Right to Opt Out of Sale/Sharing: You have the right to direct us to not sell or share your personal information to or with third parties. To exercise this right, email us at [email protected].
• Right to Correct: You have the right to request the correction of inaccurate personal information that we maintain about you.
• Shine the Light Law: Under California Civil Code Section 1798.83, California residents who provide personal information to us may request information about our disclosures of personal information to third parties for their direct marketing purposes.

To make a CCPA/CPRA request, contact us at [email protected]. We will respond to your verified request within 45 days, with the possibility of a 45-day extension with prior written notice.

13. Other U.S. State Privacy Rights

Several other U.S. states have enacted comprehensive privacy legislation, and we are committed to respecting privacy rights conferred by applicable state law. If you reside in a state with applicable privacy legislation (including but not limited to Virginia, Colorado, Connecticut, Utah, or Texas), you may have rights similar to those described above. Please contact us at [email protected] to make a request or to inquire about your rights under your state's applicable law.

14. How to File a Complaint

If you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we may work to resolve your concern.

14.1 Contact Us Directly

Please send your complaint or privacy concern to:
Email: [email protected]

We will acknowledge your complaint within 5 business days and aim to resolve the matter within 30 business days.

14.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response, you have the right to escalate your complaint to the relevant regulatory authority:

• Federal Trade Commission (FTC): The FTC handles complaints regarding unfair or deceptive business practices, including privacy violations. You can file a complaint at reportfraud.ftc.gov or call 1-877-FTC-HELP (1-877-382-4357).
• California Attorney General (for California residents): If you believe your rights under the CCPA/CPRA have been violated, you may contact the California Attorney General's Office at oag.ca.gov.
• California Privacy Protection Agency (CPPA): The CPPA is the state agency dedicated to enforcing the CPRA. You may contact them at cppa.ca.gov.
• Your State Attorney General: Residents of other states may contact their state attorney general's office for assistance with privacy concerns or consumer protection issues.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by posting the updated policy on this page with a revised "Last Updated" date at the top. We may also send you an email notification of significant changes if you have provided us with your email address.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of those changes.

16. Contact Us

If you have any questions, comments, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

We take all privacy inquiries seriously and are committed to addressing your concerns promptly and transparently. Our team will endeavor to respond to all privacy-related inquiries within 5 business days.